WHAT WE OFFER
Automotive Consultancy
- General Manager Training
- Controller Training
- Financial Statement Analysis
- Buy/Sell Negotiations
- Pay Plan Development
- CSI Improvement
- Due Diligence
- Budgeting & Forecasting
- Staff Evaluations
- Special Projects
- Risk Management
- Training to Open a New Store
Small Businesses
- Controller Training
- Financial Statement Analysis
- Buy/Sell Negotiations
- Pay Plan Development
- CSI Improvement
- Due Diligence
- Budgeting & Forecasting
- Risk Management
- Staff Evaluations
- Training to Open a New Business
Manufacturer's Worked With
- BMW
- Buick
- Cadillac
- Chevrolet
- Chrysler
- Dodge
- Fiat
- Ford
- Hyundai
- Jeep
- Kia
- Mitsubishi
- Nissan
- Porsche
- Ram
- Subaru
- Volvo
- Volkswagen
WHO WE ARE
Our Values
Respect, Integrity, and TeamworkOur Specialty
We are auto dealership consultants that specialize in real world results with our personalized consulting services.
Our History
Why is John Napoleon different than other automotive consultants?
My experience starts back in the accounting office of a Cadillac store. As a CPA from a large accounting firm, I was brought in to learn the car business from the accounting side. I was an A/P clerk, biller, office manager, controller and CFO. As a controller I was paired up with a GM to run the day to day operations of an auto mall with four franchises.
Later as a CFO, the vice president and I ran the day to day operations of nine franchises in Chicago. During these seventeen years, I became involved in buy/sells, advertising, HR, bank relations, factory relations, legal, contracts and selling processes. During this time I would educate and train all department heads on the financial statement and forecasting.
Due to the retirement of the dealer, I became the vice-president/GM of a single point Chrysler Jeep Dodge Ram store. I was involved with the entire process of opening a new store. From getting factory approval, naming the store, website design and hiring all personnel. The dealer lived 1500 miles from store so I was the operator. While the VP, I learned the used car business by attending auctions and buying and selling vehicles, displaying vehicles on the lot and setting up a photo studio on the premise for high quality pictures. Additionally I spent most mornings on the service drive to improve service writer performance and customer satisfaction. Lastly I implemented a menu system in F&I that improved the dollars per unit by $250 and started a BDC.
After about five years as the VP, I took on the largest challenge of my professional career. I moved across country to Las Vegas and became the GM of Towbin Dodge. During my first full year, 2013, I took them to the number one Dodge volume store in the country. The first time Towbin Dodge has accomplished that feat. Additionally in the same year, Towbin Dodge won the Walter P. Chrysler award only given to the top 25 CJDR dealers annually. Not only does it require sales volume, you also need market share, great service department and very high CSI. All were accomplished.
From 2015-2017 I travelled the country and consulted dealerships and other small businesses. I quickly learned, the principals of running a dealership were the same no matter where you are located. While there might be some regional nuances to learn, the day to day operations are the same everywhere.
These 30 years of experience lead me to partner up with Ronnie Lott. Together we purchased a Hyundai store in Carson City, Nevada. As the dealer, I now get to teach my staff daily the principals I have learned. The most important principal I teach is, to embrace change.
I continue to assist general managers and dealers remotely. Please feel free to contact me for a complimentary consultation.
OUR PARTNERS
Other Dealership Consultants
Automotive Compliance Consultants, Inc.
www.compliantnow.com
I have known Terry from the beginning. ACC is the one stop shop for all your dealership compliance needs. This stuff is too difficult to do on your own, so do yourself and a staff a favor, hire ACC. You will be happy you did.
Best Appointments Made (BAM)
www.bestappointmentsmade.com
Craig's events are some of the finest run that I have worked with. His highly trained BDC does all of the prep work while he motivates your staff. He always gets great results. BAM!
Carson City Hyundai
www.carsoncityhyundai.com
This is my favorite dealership in the world. That's because it is mine!
Letizia Agency
www.letiziaagency.com
Tom’s forty plus years of experience brings a seasoned veteran to your marketing team. He knows how to combine traditional and digital media to move the needle. He does such a good job all you have to do is to be ready for the influx of business.
Pro Count West, LLC
www.procountwest.com
Mike and company make your physical inventories easy. He and his staff are real parts professionals and you should, at a minimum, do an annual physical inventory. Do yourself a favor and talk to Pro Count West prior to writing a buy/sell.
Rapid Recon
www.rapidrecon.com
Dennis and his team understand the pitfalls of getting a used car to the front line. His software is simple to use and allows you to shave 2-5 days off of your process. His app allows you to identify anyone that is slowing down the process. I love his product!